Alter-GO Mobile Application General Terms and Conditions (GTC)
1. Introduction
These General Terms and Conditions (hereinafter: GTC) govern the use of the Alter-GO mobile application (hereinafter: Application), developed and operated by EN-TAN Kft. (hereinafter: Service Provider) (registered office: 2120 Dunakeszi, Magdolna utca 28., Hungary; company registration number: 13-09-215249; tax number: 14237283-2-13; statistical number: 14237283 7021 113 13).
2. Services of the Application
The Application is a tourism and entertainment support tool that assists users in discovering historical, architectural, and criminological attractions in various major cities around the world — currently including Budapest, Rome, Milan, New Orleans, Vienna, and Prague.
The Application is based on real historical sites and events; however, to enhance the gaming experience, fictional characters, events, objects, and clues may occasionally appear. Such fictional content is always clearly indicated within the Application, typically with the “Alte®-GO” marking.
The inclusion of fictional elements serves the purpose of providing users with a more exciting and forward-looking experience without compromising the fundamental historical and cultural authenticity.
We expressly note that the Service Provider assumes no responsibility for any misunderstandings, misinterpretations, or adverse consequences arising from fictional content displayed in the Application.
3. Operation of the Application
The use of the Application proceeds through the following steps:
- Download: The user downloads the Application from the App Store or Google Play Store.
- Registration: After installation, the user goes through a registration process, during which they provide necessary information, such as their year of birth.
- Login: After registration, the user logs into the Application and can start playing.
The Application may occasionally require repeated login. This may occur for several reasons:
- Security reasons: To protect the user’s account and prevent unauthorized access.
- Data update reasons: To ensure the smooth operation of the gaming experience and feature updates by refreshing current data.
- Promotional management reasons: Certain promotions, special offers, or limited-time discounts are available only to logged-in users, thus requiring refreshed authentication.
The purpose of repeated login is to maintain the quality of the user experience, enhance security, and ensure the accurate and personalized provision of services and promotions.
4. Authenticity of User Data and Liability
- Users are obliged to provide their own true and accurate information during the purchase and/or registration process. If false or third-party-related data is provided, the resulting electronic contract shall be deemed null and void.
- The Service Provider shall not be liable for any delivery delays or other problems or errors resulting from inaccurate or incorrect user data.
- The Service Provider shall not be liable for damages arising if the user forgets their password or if unauthorized persons gain access due to reasons not attributable to the Service Provider.
5. Purchase and Service Terms
- The displayed products are available exclusively for online purchase.
- The prices displayed for the products are indicated in (€) EURO and include the legally applicable VAT.
6. Service Availability
- The Application is available continuously, 24 hours a day, 7 days a week.
- The maximum permissible annual downtime for service suspension is 240 hours.
7. Copyrights
Since the website alter-go.com qualifies as a copyrighted work, it is prohibited to download (reproduce), publicly transmit, otherwise use, electronically store, process, or sell any content or part of the content appearing in the Application or on the alter-go.com website without the Service Provider’s prior written consent.
Even with written permission, any material taken from the alter-go.com website or its database may only be used with proper attribution to the original website.
The Service Provider reserves all rights concerning all elements of its services, its domain names, secondary domain names derived therefrom, and its online advertising surfaces.
It is prohibited to adapt or reverse engineer the content or any parts of the alter-go.com website; to create user IDs and passwords unfairly; or to use any application capable of modifying or indexing the website or its parts.
The name alter-go.com is protected by copyright, and its use, except for citation, is only permitted with the Service Provider’s written consent.
The User acknowledges that unauthorized use without a proper license entitles the Service Provider to a contractual penalty. The penalty is €200 gross per image and €50 gross per word. The User acknowledges that this contractual penalty is not excessive and agrees to browse the website in this awareness.
In case of copyright infringement, the Service Provider applies a notarial certification, the cost of which shall also be borne by the infringing user.
8. Depiction of Violence, Sensitive Content and their Presentation
Certain episodes within the Application aim to faithfully depict historically accurate events. As part of this, detailed presentations, including photographs or illustrations, of historical crimes (e.g., murders), social issues (e.g., prostitution, alcohol consumption, drug use), and their associated tools and environments, may occur.
Characteristics of sensitive content displayed in the Application:
- All such content is presented solely for historical and educational purposes.
- The events are depicted factually, aiding the understanding of the social conditions of the era.
- The Application does not promote, encourage, or support violence, prostitution, alcohol consumption, drug use, or any other unlawful or morally objectionable activity.
- The sensitive content exclusively serves the comprehensive and historically accurate presentation of the period and its social context.
The Application applies specific warnings in the following cases:
- Before episodes containing age-restricted or sensitive content, a special warning message is displayed.
- The warning informs users about the upcoming sensitive content and offers the option to skip or exit the episode.
Parental supervision and age recommendations:
- The Application is recommended for use by adults who are legally competent.
- In the case of minor users, parental supervision is strongly advised.
- The general age rating of the Application is 12+ (Google Play) and 12+ (App Store) due to the presence of sensitive content. Certain episodes may carry a recommended age warning of 18+.
Important notes:
- The Service Provider undertakes all reasonable efforts to ensure that the handling of sensitive content complies with the current platform regulations (Google Play, App Store).
- The Application does not display graphically explicit violent acts and does not depict brutality directly.
- Erotic content appears only for the purpose of historical education (e.g., depiction of historical prostitution) and is presented in a discreet, illustrative manner, without pornographic representation.
9. Data Protection
The website’s Privacy Policy is available at the following address: https://www.alter-go.com/privacy-policy